Epic Games Launcher

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LS-0014 when attempting to launch a product from the Epic Games launcher

Last Updated: Mar 14, 2018 11:33AM EDT
This error occurs when our system cannot find a file or directory needed to run the program.  The most common known cause of this error is an antivirus program blocking the launcher's ability to access a required file.  In order to correct this error, please do the following:
  • Verify that the file in question exists.
    • Navigate to C:\Users\[YourUserNameHere]\AppData\Local\EpicGamesLauncher\Saved\Logs and find your most recent launcher log.  It will be called EpicGameLauncher.log.
    • Search your most recent launcher log for "FCommunityPortalLaunchAppTask: Failed to launch app, file not found."
    • Directly following that, you should see a file path. Navigate to that path to make sure the file exists.
  • Try temporarily disabling your antivirus program.
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Liquid error: undefined method `gsub' for nil:NilClass
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Liquid error: undefined method `gsub' for nil:NilClass
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