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DN-02 when attempting to download a product via the Epic Games launcher

Last Updated: Mar 08, 2018 12:12PM EST
This error code occurs when you fail to complete the extra verification questions sometimes required in order to download Unreal Engine.  Please answer them when prompted in order to successfully complete your download.
0b4c5e725dabfd13129a608f44c26b1f@epicgames.desk-mail.com
https://cdn.desk.com/
false
desk
Liquid error: undefined method `gsub' for nil:NilClass
seconds ago
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
Liquid error: undefined method `gsub' for nil:NilClass
about
false
Liquid error: undefined method `gsub' for nil:NilClass
/customer/en/portal/articles/autocomplete